Return to Help Index
|Pricing and Billing|
|Do I have to pay VAT?|
|Please see the Sales Tax and VAT section of our Delivery Information page.|
|I have a question on my charges.|
Click the "My Account" link at the top right hand side of our site to review your orders. You may compare your order history on our website with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
|What are my payment choices?|
During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not despatch your order until we receive payment from you.
|I need a copy of my receipt/invoice.|
|Click the "My Account" link at the top right hand side of our site to locate and print your invoices.|
|When will my credit card be charged?|
|Your credit card will be charged within 24 hours prior to shipment of your item(s).|