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My Account
How do I create an account?
 
  1. Click the "ACCOUNT" link at the top right side of our site.
  2. Click the Continue button underneath the New Customers section.

Then simply follow the steps to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please visit our Privacy Policy for more information.

How do I edit my account information?
  Click the "ACCOUNT" link at the top right hand side of our site to edit your account information.
How much are the delivery costs?
 

See our Delivery Information page.

I forgot my password.
  Click the "ACCOUNT" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with a password reset link.
How do I return my product?
  Please click here for more information on returning an item.
I received the wrong product.
  If you feel that you have received the wrong product, please Submit an Enquiry Ticket within 72 hours of receiving the product.
What is your return policy?
  Please see our Returns and Warranties Page for details regarding our returns policy.
When will my order be delivered?
 

Click the "ACCOUNT" link at the top right hand side of our site to check the status of your order, however you will receive a shipping confirmation email once your order has been processed and despatched. Tracking numbers are ONLY provided on request.