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Contact us

To Contact Us


To contact us you can leave us a message or live chat. All enquiries are answered during normal working hours 9am to 5pm Monday to Friday GMT, responses to enquiries are made normally within 1 working day.

We can only assist customers we purchased from This Site. If your product was bought somewhere else please approach that outlet directly.

Delivery Enquiries : Submit a Delivery Enquiry Ticket

Returns Enquiries : Request a Return or Exchange

Warranty Claims Enquiries : Submit a Warranty Claim

Other Enquiries : Submit a General Enquiry Ticket

View your Order(s) in Your Account

Telephone : +44 (0)845-519 7171

SEE UK retail stockists map.

Website technical issues : webmaster@ourbag.co.uk

UK Wholesale Enquiries only : ourbag.co.uk

Solihull Touchwood store

In May 2017 we relocated our shop from Touchwood to a new larger capacity location at our Head Office in Shirley, Solihull (just 5 minutes from Touchwood) and we would love to see you there.

O bag Store, Solihull

NORMAL OPENING TIMES : 10:00am to 4:00pm Mon to Fri

You can call to make an appointment with one of our accessory specialists and take part in a personal shopping experience.

Tel: +44 (0)845 519 81 81.

Our registered address and our Showroom is at:

Our Bag @ JComm Limited Unit 30 Monkspath Business Park Highlands Road Shirley, Solihull West Midlands ENGLAND B90 4NZ