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Contact us

To Contact Us

We close for the seasonal holidays from the 21st December.

Shipping will recommence on Thursday 27th December.

All enquiries will be answered as soon as the office reopens after the Christmas break on the 27th December.

Exchanges and refunds will take slightly longer due to the time of year.


To contact us you can leave us a message or live chat. All enquiries are answered during normal working hours 9am to 5pm Monday to Friday GMT, responses to enquiries are made normally within 1 working day.

We can only assist customers who purchased from This Site. If your product was bought somewhere else please approach that outlet directly.

Delivery Enquiries : Submit a Delivery Enquiry Ticket

Returns Enquiries : Request a Return or Exchange

Warranty Claims Enquiries : Submit a Warranty Claim

Other Enquiries : Submit a General Enquiry Ticket

View your Order(s) in Your Account

Telephone : +44 (0)845-519 7171

SEE UK retail stockists map.

Website technical issues : webmaster@ourbag.co.uk

UK Wholesale Enquiries only : ourbag.co.uk

Solihull store and showroom

The Our Bag store and showroom is located in our large warehouse in Monkspath Business Park, Shirley which, is also the Head Office (just 10 minutes from Solihull Town Centre and 5 minutes from Junction 4 of the M42).

You will find a vast choice of Obag and Ynot products and we are there to help you select all your favourite items.

You can also find all the latest offers in our Brand outlet section.
We would love to see you there.

O bag Store, Solihull

NORMAL OPENING TIMES : 10:00am to 4:00pm Mon to Fri

Opening times over the festive period:

(*By appointment only)

Monday - Wednesday 10.00am - 4.00pm.
*Thursdays (up to 20th December) 10.00am - 7.00pm
Fridays 10.00am - 4.00pm
*Saturdays (up to 15th December) 10.00am - 2.00pm

Our shop will be CLOSED from 21st December 2018 until the 2nd January 2019

You can call to make an appointment with one of our accessory specialists and take part in a personal shopping experience.

Tel: +44 (0)845 519 81 81.

Our registered address and our Showroom is at:

Our Bag @ JComm Limited Unit 30 Monkspath Business Park Highlands Road Shirley, Solihull West Midlands ENGLAND B90 4NZ